Why does the video footage have no sound? 1 Turn up your phone's volume. 2 Go to Device Settings – Privacy & Security, enable the Audio Recording. However, it only takes effects for new recordings. 3 If it is still not working, contact us via support@nooriolife.com. Related articles Why can't I hear sound from the device via the app? What do I do if the camera is offline? User Manuals How to remove the watermark on the recordings and live stream? What can I do if I receive too few push notifications or can not receive any push notifications?