|Noorio Spotlight Cam B200/B210||2.4GHz Wi-Fi 4|
|Noorio Floodlight Cam B310||2.4GHz Wi-Fi 4|
|Noorio Doorbell D110||2.4GHz Wi-Fi 4|
Set up your device
Failed to connect to the device many times or the device did not prompt "Connecting to the network".
If you still have issues with connecting to Noorio devices' temporary access point. It is most likely something wrong with your phone's settings. There are several troubleshooting steps you can diagnose the connecting issue.
For iPhone Users
Go to your phone's Settings -> General -> Transfer or Reset iPhone -> Reset -> Reset Network Settings, enter your lock screen password and tap "Reset Network Settings". Your phone's Mobile Data & WLAN settings will be reset after a phone reboot. Then, try to set up your Noorio device again.
For Samsung and other Android Users
Explanations of Device's Voice Instruction
"Welcome to Noorio"
"Welcome to Noorio, please set up your device with Noorio App."
|Device is ready to set up (If the device was brand new or has been reset)|
"Device reset successfully."
"Device reset successfully, please set up your device with Noorio App."
|Device is ready to set up again(If you have already set up the device previously)|
|"Connecting to the network."||
Device has received your Wi-Fi credentials and trying to connect to your router.
|"Device was added successfully."||Device is connected to the server and added to your account.|
|"Failed to connect to the network."||
Cannot connect to the Wi-Fi network or cannot find the Wi-Fi. Learn more.
|"Failed to connect to the network, please check your WiFi password."||Wrong Wi-Fi password. Please double-check your Wi-Fi credential and set up your device again.|
|"Unable to connect to the server, please check your network."||Something is wrong when the device is connecting to the server, please check your network settings and try to set it up again. Learn more.|
If your questions are not listed above, or you have any other doutes, feel free to contact us via email@example.com with the following details, helping our development team to further identify your issues.
- Your mobile phone's model and OS version
- Noorio App version
- Device setup code or serial number
- Better with pictures and videos~